Jobs›Customer Service, Mumbai

Customer Service-Chat and Emails

O1 INDIA · Mumbai
Pagaar₹2L–4Lsaal, jaisa likha hai
KahanMumbaiMaharashtra
TypeFull time
Posted9 Oct2 din pehle, Adzuna se
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The primary responsibilities of a Chat/Email Support Executive would be : Respond on chats/emails to provide resolution to the query and obtain details of complaints. Keep records of customer interactions and transactions, recording details of inquiries. Follow up to ensure that appropriate actions were taken on customers' requests. Refer unresolved customer grievances or special requests to designated departments for further investigation. Skills required: Prior Experience in Chat or Email com…

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