Operations Manager

EXL · Pune

Senior

PagaarPagaar nahi likha

KahanPuneMaharashtra

TypeFull time

Posted9 Oct12 din pehle, Adzuna se

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Description a { text-decoration: none; color: 464feb; } tr th, tr td { border: 1px solid e6e6e6; } tr th { background-color: f5f5f5; } Operational Management Manage daily operations of blended front-office and back-office teams. Ensure achievement of key performance indicators (KPIs), service levels (SLAs), quality, productivity, and customer satisfaction targets. Monitor workload distribution and resource utilization to optimize efficiency. Drive operational governance through regular reviews …

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