Operations Manager

EXL · Pune

Senior

PayPay not listed

WherePuneMaharashtra

TypeFull time

Posted9 Oct4 days ago, via Adzuna

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

No vehicle or licence needed

About this job

Description a { text-decoration: none; color: 464feb; } tr th, tr td { border: 1px solid e6e6e6; } tr th { background-color: f5f5f5; } Operational Management Manage daily operations of blended front-office and back-office teams. Ensure achievement of key performance indicators (KPIs), service levels (SLAs), quality, productivity, and customer satisfaction targets. Monitor workload distribution and resource utilization to optimize efficiency. Drive operational governance through regular reviews …

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