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Customer Support Representative
MERKEN LAUREL · Hyderabad
Pagaar₹12,000–20,000mahina, jaisa likha hai
KahanHyderabadTelangana
TypeFull time
Posted9 OctKal, SimplyHired se
Kaam ne check kiya
Fee, deposit ya paise maangne ke nishaan nahi
Achhi English chahiye, bolne aur likhne mein
Gaadi ya licence nahi chahiye
Jo skills maange hain23 likhe hain
Order fulfilment coordinationRecord-keepingGoogle SheetsOrder status updatesPhone communicationDigital register maintenanceData entry in ExcelClient communicationShipment tracking for distribution operationsSales administrationEnglishBack office processingLocal languageE-CommerceAccurate transaction records management12th PassFreight shipment trackingClient servicesOrder processingHindiClient communication skillsCommunication skillsClient interaction via phone calls
Is job ke baare mein
- Job Description
- E-commerce Operations Executive
Key Responsibilities
- Order confirmation and COD verification.
- Abandoned cart recovery through calls and WhatsApp.
- Delhivery shipment tracking and delivery follow-ups.
- Remittance tracking and payment updation.
- Maintaining order, delivery, and payment records in Excel/Google Sheets.
Required Skills
- Must be fluent in Hindi and English.
- Good communication and customer-handling skills.
- Basic knowledge of Excel/Google Sheets.
- Training
- Initial one-week training will be provided by our team.
- Main Goal
- Increase order conversions, reduce RTOs, improve successful deliveries, and ensure accurate remittance records.
- Pay
- ₹12,000.00 - ₹20,000.00 per month
Education
Higher Secondary(12th Pass) (Preferred)
- Work Location
- Hybrid remote in Kondapur, Hyderabad, Telangana
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