Customer Service Executive

Able Aura · Chennai

Fresher chalega

Pagaar₹15,000–20,000mahina, jaisa likha hai

KahanChennaiTamil Nadu

TypeFull timeFresher chalega

Posted8 Oct4 din pehle, SimplyHired se

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Customer feedback collectionCustomer records maintenanceRecord-keepingGoogle SheetsOutbound lead nurturingCustomer relationship buildingCustomer retentionInbound customer enquiry call handlingPhone communicationStudent recruitmentClient detail updatesOperations coordinationStakeholder liaisonClient enquiry handlingParent collaborationInbound voiceCustomer collection follow-upCross-departmental liaisonEnglishClient relationship developmentLocal languageParent communicationTamilCustomer payment remindersClient feedback collectionBachelor's degreeStakeholder coordinationLead nurturingClient servicesCustomer relationship managementStudent admissionsCustomer renewal managementKannadaProductivity softwareClient communication skillsAccount managementCommunication skillsSales follow-upClient liaisonTeam coordinationAfter-sales follow-upCross-functional communicationClient interaction via phone calls

Is job ke baare mein

Customer Relation Executive

Company: Able Aura Sports Academy
Location: Chennai
Job Type: Full-time
Experience: 0-1

Job Description

We are looking for a Customer Relation Executive to handle parent/customer communication and support the smooth functioning of our sports academy.

Responsibilities

Handle customer and parent enquiries through calls and WhatsApp.

Follow up with leads and support the admission process.

Maintain good relationships with existing customers.

Coordinate with Sports Coaches and Operations teams.

Handle customer queries and resolve concerns promptly.

Follow up for renewals, payments, and continued sessions.

Maintain customer records and follow-up trackers.

Collect customer feedback and ensure a positive customer experience.

Skills Required

Good communication and interpersonal skills.

Strong follow-up and coordination skills.

Customer handling and relationship management.

Basic knowledge of Excel / Google Sheets.

Good English communication.

Tamil/Kannada communication will be an advantage.

Qualification

Any Bachelor's degree.

Experience in customer relations, customer support, sales, admissions, or sports/education sector is preferred.

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits

Paid sick time

Paid time off

Provident Fund

Work Location: In person

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