Customer Support Executive (Voice - Transcom)

Priya Nikhil & Consultants LLP · Pune

Pagaar₹25,000–35,000mahina, jaisa likha hai

KahanPuneMaharashtra

TypeFull time

Posted10 Oct3 din pehle, SimplyHired se

Kaam ne check kiya

Fee, deposit ya paise maangne ke nishaan nahi

Achhi English chahiye, bolne aur likhne mein

Gaadi ya licence nahi chahiye

Jo skills maange hain20 likhe hain

Sales persuasionSales objection handlingCustomer records maintenanceRecord-keepingFinancial salesCustomer relationship buildingInbound customer enquiry call handlingPhone communicationClient enquiry handlingEnglishLocal languageBachelor's degreeClient servicesProviding product informationHindiClient communication skillsInsurance salesClient educationQuota attainmentClient interaction via phone calls

Is job ke baare mein

Job Description-Customer Support Executive (Voice - Transcom)

Transcom is hiring Customer Success Associates for its Domestic Insurance Voice Process. The role involves communicating with customers about health, motor and life insurance services while delivering a positive customer experience.

Key Responsibilities

Handle customer interactions through voice calls.

Explain insurance-related products and services.

Address customer questions regarding insurance offerings.

Assist customers with service-related enquiries.

Use effective persuasion and customer engagement techniques.

Maintain accurate customer interaction records.

Achieve assigned quality, service and sales performance targets.

Eligibility Criteria

Graduation is mandatory.

Domestic insurance or sales experience preferred.

Good English and Hindi communication.

Strong customer handling and convincing skills.

Clear speech and correct grammar.

Ability to handle customer objections professionally.

Comfortable working in a target-oriented environment.

Benefits

Performance incentives.

Exposure to health, motor and life insurance processes.

Job Overview-

Location-Kharadi Pune Maharashtra

Job TypeFull-time / Work From Office

₹CTCUp to ₹35,000 CTC Monthly

Apply Now

Share your CV along with Current CTC, Expected CTC and Notice Period.

Send your CV: jobsbestconsultant@gmail.com
Contact: +91 92206 12404
Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits

Paid sick time

Work Location: In person

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