CRM Executive - Galeries Lafayette

Financial Services · Poore India mein

Pagaar₹1L–6Lsaal, jaisa likha hai

KahanPoore India mein

TypeFull time

Posted11 Oct9 din pehle, Adzuna se

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Key Result Areas Supporting Actions NPS & Customer Feedback- • Coordinate the deployment of NPS surveys. • Track customer feedback and response rates. • Prepare NPS reports and summaries. • Escalate customer concerns and feedback to relevant stakeholders. • Support initiatives aimed at improving customer satisfaction. CRM Campaign Execution- Coordinate the execution of CRM campaigns across Email, WhatsApp, SMS and App channels. • Prepare campaign briefs and coordinate with creative and CRM agen…

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