CRM Executive - Galeries Lafayette

Financial Services · Across India

Pay₹1L–6La year, as listed

WhereAcross India

TypeFull time

Posted11 Oct12 days ago, via Adzuna

Kaam checked

No fee, deposit or pay-to-apply signs

Day work

No vehicle or licence needed

About this job

Key Result Areas Supporting Actions NPS & Customer Feedback- • Coordinate the deployment of NPS surveys. • Track customer feedback and response rates. • Prepare NPS reports and summaries. • Escalate customer concerns and feedback to relevant stakeholders. • Support initiatives aimed at improving customer satisfaction. CRM Campaign Execution- Coordinate the execution of CRM campaigns across Email, WhatsApp, SMS and App channels. • Prepare campaign briefs and coordinate with creative and CRM agen…

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