Customer Service Team Leader

AshaKiran Immigration Services Pvt Ltd · Delhi

Senior

PagaarPagaar nahi likha

KahanDelhi

TypeFulltime

Posted9 Oct7 din pehle, Indeed se

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Lead and supervise the counseling team to achieve organizational goals.
Monitor daily performance and ensure targets are met.
Guide students on study abroad programs, admissions, and visa procedures.
Train, mentor, and support counselors in handling student cases.
Ensure accurate and timely processing of student applications.
Resolve student and parent queries, complaints, and escalations.
Coordinate with universities, colleges, and partner institutions.
Prepare and submit daily, weekly, and monthly performance reports.
Organize promotional activities, seminars, and student recruitment drives.
Ensure compliance with company policies, ethical practices, and quality standards.

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