Incident Response Analyst (Support Engineer)

Check Point Software Technologies · Bangalore

PagaarPagaar nahi likha

KahanBangaloreKarnataka

TypeFull time

Posted12 Oct2 din pehle, Adzuna se

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Job Description Troubleshoot and resolve endpoint installation, configuration, connectivity, and performance issues across Windows, macOS, and Linux environments. Perform deep-dive analysis using system logs, traces, and debug data to identify root causes. Document all reported issues, diagnostic steps, and resolutions in the ticketing system for knowledge sharing and trend analysis. Escalate unresolved or complex cases to Tier 3 Engineering or R&D teams with detailed findings and replication s…

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