Incident Response Analyst (Support Engineer)

Check Point Software Technologies · Bangalore

PayPay not listed

WhereBangaloreKarnataka

TypeFull time

Posted12 Oct8 days ago, via Adzuna

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

No vehicle or licence needed

About this job

Job Description Troubleshoot and resolve endpoint installation, configuration, connectivity, and performance issues across Windows, macOS, and Linux environments. Perform deep-dive analysis using system logs, traces, and debug data to identify root causes. Document all reported issues, diagnostic steps, and resolutions in the ticketing system for knowledge sharing and trend analysis. Escalate unresolved or complex cases to Tier 3 Engineering or R&D teams with detailed findings and replication s…

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