IB
Customer Service Representative - Call Centre
IBT Global Service · Ahmedabad
PagaarPagaar nahi likha
KahanAhmedabadGujarat
TypeFull time
Posted12 Oct3 din pehle, SimplyHired se
Kaam ne check kiya
Fee, deposit ya paise maangne ke nishaan nahi
Achhi English chahiye, bolne aur likhne mein
Walk-in interview
Night shift
Gaadi ya licence nahi chahiye
Jo skills maange hain16 likhe hain
Live chatEmail communicationPhone communicationSupport ticket trackingWriting skillsInbound voiceTicketing softwareEnglishBusiness etiquetteClient servicesHelp desk systemsClient communication managementClient communication skillsProfessional phone etiquetteCommunication skillsClient interaction via phone calls
Is job ke baare mein
Job description
Job Responsibilities & Requirements
- Candidates should have strong spoken & written communication skills.
- Ability to handle calls, chats and emails in a professional manner.
- Follow up on open cases and see them to closures.
Should have experience in ticketing system
- 9 Working Hours Shift with 1 Hour Break
- Willingness to work in rotational shifts as this will be 24
- 7 operations.
- Candidates should be available to start immediately.
- Job location - Ahmedabad, India.
- Interested candidates may send their cv to Jobs.india@ibtevolve.com
- Job Types
- Full-time, Permanent
- Pay
- ₹30,000.00 per month
Ability to commute/relocate
Ahmedabad B.P.O., Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Experience
- Customer service
- 1 year (Required)
Language
Fluent English (Required)
Shift availability
Day Shift (Required)
Night Shift (Required)
Overnight Shift (Required)
- Job Types
- Full-time, Permanent
- Pay
- ₹200.00 - ₹500.00 per day
Experience
- BPO company
- 1 year (Preferred)
Language
English (Required)
- Work Location
- In person
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