IB
Customer Service Representative - Call Centre
IBT Global Service · Ahmedabad
PayPay not listed
WhereAhmedabadGujarat
TypeFull time
Posted12 Oct7 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Walk-in interview
Night shifts
No vehicle or licence needed
Skills they list16 named
Live chatEmail communicationPhone communicationSupport ticket trackingWriting skillsInbound voiceTicketing softwareEnglishBusiness etiquetteClient servicesHelp desk systemsClient communication managementClient communication skillsProfessional phone etiquetteCommunication skillsClient interaction via phone calls
About this job
Job description
Job Responsibilities & Requirements
- Candidates should have strong spoken & written communication skills.
- Ability to handle calls, chats and emails in a professional manner.
- Follow up on open cases and see them to closures.
Should have experience in ticketing system
- 9 Working Hours Shift with 1 Hour Break
- Willingness to work in rotational shifts as this will be 24
- 7 operations.
- Candidates should be available to start immediately.
- Job location - Ahmedabad, India.
- Interested candidates may send their cv to Jobs.india@ibtevolve.com
- Job Types
- Full-time, Permanent
- Pay
- ₹30,000.00 per month
Ability to commute/relocate
Ahmedabad B.P.O., Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Experience
- Customer service
- 1 year (Required)
Language
Fluent English (Required)
Shift availability
Day Shift (Required)
Night Shift (Required)
Overnight Shift (Required)
- Job Types
- Full-time, Permanent
- Pay
- ₹200.00 - ₹500.00 per day
Experience
- BPO company
- 1 year (Preferred)
Language
English (Required)
- Work Location
- In person
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