"Process associate"-"International Voice process"-"Customer support" - "Night Shift" -"Ahmedabad

Job Opportunity

International Voice Process(Customer Support profile)

Company

Mangalam Information Technologies Pvt Ltd

Website

mangalaminfotech.com

Location

Ahmedabad

Job Responsibilities

• Outbound calls \& Inbound calls to the clients for Records Retrievals or facility

• Calling the insurance carriers based on the appointment received by the clients.

• Calling insurance companies to get the status.

• Willing to work in any process pertaining to voice based on the requirement.

• Maintain the individual daily logs.

• Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs.

• Work cohesively in a team setting and assist team members to achieve shared goals.

• Communication / Issue escalation to seniors if there is any in a timely manner.

Position

Associate / Customer Support (Night shift)

Shift Timing

6:30 PM to 3:30 AM

Key Benefits

5 Days Working

Meal Faculty

2500/- -Attendance Bonus

25000/- Retention bonus

30 Paid Leaves Annually

Certified as a "Great Place to Work"

Contact Number 9925103135

Job Type

Full-time

Pay

Up to ₹30,000.00 per month

Benefits

• Food provided
• Provident Fund

Work Location

In person