"Process associate"-"International Voice process"-"Customer support" - "Night Shift" -"Ahmedabad
Mangalam Information Technologies Pvt Ltd · Ahmedabad
PayPay not listed
WhereAhmedabad
TypeFulltime
Posted14 OctYesterday, via Indeed
About this job
- Job Opportunity
- International Voice Process(Customer Support profile)
- Company
- Mangalam Information Technologies Pvt Ltd
- Website
- mangalaminfotech.com
- Location
- Ahmedabad
Job Responsibilities
- Outbound calls \& Inbound calls to the clients for Records Retrievals or facility
- Calling the insurance carriers based on the appointment received by the clients.
- Calling insurance companies to get the status.
- Willing to work in any process pertaining to voice based on the requirement.
- Maintain the individual daily logs.
- Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs.
- Work cohesively in a team setting and assist team members to achieve shared goals.
- Communication / Issue escalation to seniors if there is any in a timely manner.
- Position
- Associate / Customer Support (Night shift)
- Shift Timing
- 6:30 PM to 3:30 AM
Key Benefits
5 Days Working
Meal Faculty
2500/- -Attendance Bonus
25000/- Retention bonus
30 Paid Leaves Annually
Certified as a "Great Place to Work"
Contact Number 9925103135
- Job Type
- Full-time
- Pay
- Up to ₹30,000.00 per month
Benefits
- Food provided
- Provident Fund
- Work Location
- In person
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