FI
Customer Support Executive (CSE)
Fipstack Infotech · Ghar se kaam
PagaarPagaar nahi likha
KahanGhar se kaamSurat
TypeParttime, Fulltime
Posted14 Oct7 din pehle, Indeed se
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Job Summary
The Customer Support Executive provides technical and functional support to customers, resolves software-related queries, and ensures a smooth customer experience.
Key Responsibilities
Handle customer queries via phone, email, or remote support.
Resolve software-related issues.
Guide customers on software usage.
Escalate complex issues when required.
Maintain support records and ensure timely resolution.
Qualification
B. Com / M. Com / BBA / MBA (Finance/Marketing \& Preferred B. Com)
Experience
1–3 years of experience in Customer Support.
Skills
Excellent communication skills.
Problem-solving ability.
Basic knowledge of accounting software is an advantage.
Customer-centric approach.
- Pay
- From ₹20,000.00 per month
Benefits
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Ability to commute/relocate
- Vesu, Surat, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Education
- Master's (Preferred)
Experience
- Customer Support Executive: 3 years (Required)
Location
- Vesu, Surat, Gujarat (Required)
Willingness to travel
- 25% (Preferred)
- Work Location
- In person
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