Telecaller

Call customers to remind them about pending payments (loans, EMIs, credit cards, etc.) Explain outstanding balances, due dates, and penalties Convince customers to make timely payments Negotiate repayment plans or settlements when required Handle customer queries and objections professionally Maintain accurate call records and update CRM systems Follow up regularly until the payment is completed Meet daily/weekly collection targets. Required SkillsGood communication skills (Telugu/Hindi + basic English) Strong persuasion and negotiation ability Patience and ability to handle difficult conversations Basic computer knowledge (MS Excel, CRM tools) Ability to work with targets and deadlines DRA Certification Add Advantage