IM
Front Desk Receptionist
Imperial Park · Gurugram
Pay₹16,000–22,000a month, as listed
WhereGurugramHaryana
TypeFull time
Posted24 OctYesterday, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Day work
No vehicle or licence needed
Skills they list35 named
Guest check-in and check-outHotel bookingCustomer records maintenanceComputer operationCustomer complaint handlingEmail communicationIndividual booking creationInbound customer enquiry call handlingPhone communicationClient detail updatesComputer literacyGreeting customersClient enquiry handlingHotel and accommodation guest check-inInbound voiceCross-departmental liaisonFront-of-house coordinationHandling dissatisfied clientsHotel and accommodation guest check-outBusiness etiquetteHousekeeping coordinationClient servicesProductivity softwareClean workspace maintenanceClient communication skillsBooking modificationProfessional phone etiquetteCommunication skillsClient liaisonCross-functional communicationOffice phone managementReception managementFront office managementReservation managementCustomer data entry
About this job
- Job Title
- Receptionist
Job Description
We are looking for a friendly, professional, and customer-oriented Receptionist to join our team.
Key Responsibilities
- Welcome guests and provide a warm and professional greeting.
- Handle guest check-ins and check-outs efficiently.
- Manage phone calls, emails, and guest inquiries.
- Assist guests with reservations, bookings, and other requests.
- Maintain guest records and update booking details.
- Coordinate with housekeeping and other departments.
- Handle guest complaints professionally and ensure guest satisfaction.
- Maintain a clean and organized reception area.
Requirements
- Good communication and interpersonal skills.
- Basic computer knowledge and MS Office proficiency.
- Professional attitude and a customer-focused approach.
- Ability to work in shifts.
- Previous experience in hospitality or front office operations is preferred.
- Experience
- Freshers and experienced candidates can apply.
- Job Type
- Full-time
- Pay
- ₹16,000.00 - ₹22,000.00 per month
- Work Location
- In person
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