IM
Front Desk Receptionist
Imperial Park · Gurugram
वेतन₹16,000–22,000महीना, जैसा लिखा है
कहाँGurugramHaryana
प्रकारFull time
Posted24 Octकल, SimplyHired से
Kaam ने check किया
Fee, deposit या पैसे माँगने के निशान नहीं
अच्छी English चाहिए, बोलने और लिखने में
दिन का काम
गाड़ी या licence नहीं चाहिए
जो skills माँगे हैं35 लिखे हैं
Guest check-in and check-outHotel bookingCustomer records maintenanceComputer operationCustomer complaint handlingEmail communicationIndividual booking creationInbound customer enquiry call handlingPhone communicationClient detail updatesComputer literacyGreeting customersClient enquiry handlingHotel and accommodation guest check-inInbound voiceCross-departmental liaisonFront-of-house coordinationHandling dissatisfied clientsHotel and accommodation guest check-outBusiness etiquetteHousekeeping coordinationClient servicesProductivity softwareClean workspace maintenanceClient communication skillsBooking modificationProfessional phone etiquetteCommunication skillsClient liaisonCross-functional communicationOffice phone managementReception managementFront office managementReservation managementCustomer data entry
इस job के बारे में
- Job Title
- Receptionist
Job Description
We are looking for a friendly, professional, and customer-oriented Receptionist to join our team.
Key Responsibilities
- Welcome guests and provide a warm and professional greeting.
- Handle guest check-ins and check-outs efficiently.
- Manage phone calls, emails, and guest inquiries.
- Assist guests with reservations, bookings, and other requests.
- Maintain guest records and update booking details.
- Coordinate with housekeeping and other departments.
- Handle guest complaints professionally and ensure guest satisfaction.
- Maintain a clean and organized reception area.
Requirements
- Good communication and interpersonal skills.
- Basic computer knowledge and MS Office proficiency.
- Professional attitude and a customer-focused approach.
- Ability to work in shifts.
- Previous experience in hospitality or front office operations is preferred.
- Experience
- Freshers and experienced candidates can apply.
- Job Type
- Full-time
- Pay
- ₹16,000.00 - ₹22,000.00 per month
- Work Location
- In person
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