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Delivery AI Product Analyst

Boston Consulting Group · Gurugram
PayPay not listed
WhereGurugramHaryana
TypeFull time
Posted22 Oct14 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Day work
No vehicle or licence needed
Skills they list104 named
Usability testingCustomer feedback collectionAfter-sales product trainingTechnical troubleshootingSolution developmentFeature prioritisationKnowledge managementGroup training session facilitationInteractive workshop facilitationUX prototypingProject stakeholder presentationsMicrosoft ExcelExecutive communicationFinancial modellingPresentation softwareTechnical discoveryCustomer needs analysisRequirements designStakeholder collaborationMarket analysisBusiness strategy analysisAutomationProduct roadmappingWorkflow managementMultidisciplinary project coordinationTriageStakeholder liaisonCoachingDashboard creationClient enquiry handlingSoftware prototypingAlteryxExecutive stakeholder managementProcess improvementCustomer feedback analysisEscalation managementClient needs assessmentTableauTechnical support user trainingPrompt engineeringWorkload prioritisationChange managementPersona definitionClient feedback collectionProfit & lossUI/UX design projectsConfluenceContent creation for professionalsCustomer expectation managementTask prioritisationDecision makingClient servicesProduct backlog managementIssue trackingInstructor-led trainingHuman-computer interaction researchPrototype creationRequirements managementProject stakeholder reportingStakeholder reportingSharePointProject schedule trackingProduct demosData-driven problem-solvingSystem requirements definitionProblem identificationResearch data analysisClient status updatesAgile software developmentProduct strategyDesign thinkingProduct demonstrationsMultidisciplinary collaborationStakeholder influencingProject progress reportingProviding product informationSoftware development lifecycle analysisImplementation of strategic initiativesAI ethicsClient communication skillsAcceptance criteria definitionDevelopmental researchTechnical writing for end usersAI-driven automationOnline help documentationCollaboration with the marketing departmentStatus reportingSolution evaluationVoice of customer researchInternal team coordination for issue resolutionClient educationFinancial acumenStakeholder expectation managementConducting team meetingsClient liaisonProject design phaseProduct presentation deliveryTeam coordinationStakeholder relationship buildingCross-functional communicationAgile planningProgress trackingStakeholder managementCollaboration with IT
About this job

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

We are seeking exceptional candidates with experience and passion to fill Senior Solution Analyst Position in BCG’s new business unit, BCG X. This global business unit brings together cutting-edge AI, visionary business ventures, and unique software and products in the most strategic industry applications to deliver superior value and sustained impact. All of BCG’s core product capabilities are housed within the business unit including product management, design, development, support, and data analytics experts who work in deep collaboration with BCG practice areas, consulting teams, and clients. This team, of highly motivated and insightful colleagues, will provide an opportunity to work in an entrepreneurial environment supported by a global management consulting firm, which is the world’s leading advisor on business strategy.

A BCG Senior Solution Analyst is someone who will work with product manager and senior leadership in various business groups to help drive capabilities and support increased commercialization of BCG proprietary data and software assets. This person will work together with technical and commercial teams from the initial business case to roadmap delivery, launch, and ongoing support operations. We want someone with an entrepreneurial drive and demonstrated experience leading enterprise or large-scale product efforts across product strategy, marketing, finance, engineering, support, and executive stakeholders.

Additionally, you will work in a growing global team, providing industry & topic expertise and insights whilst working together with case and proposal teams to provide knowledge assets, methodologies, software solutions, analysis and expert advisory. You’ll serve as a thought partner and content expert to case teams and topic/sector leaders, helping structure and solve complex issues This is an exciting opportunity to jump into a unique position at a world class firm.

YOU'RE GOOD AT

Product Management

Co-own the product roadmap with the Product Manager and keep it tied to business goals and user needs

Conduct user research and usability tests, and use the results alongside market analysis and client feedback to improve the product

Gather and prioritize requirements in stakeholder workshops, then write them up as user stories with acceptance criteria

Build user personas and use AI design tools to prototype and iterate with the UI/UX team

Run Scrum ceremonies with the engineering team and clear blockers to keep features shipping on time

Join technical discussions and translate between engineering and business stakeholders so product decisions stay feasible

Keep feature lists, user guides and release notes current, and update stakeholders on progress and milestones

Product Delivery

As a thought partner to case teams and clients, define the business problem early and shape a solution around it

Apply BCG Transformation and Post-Merger-Integration (PMI) methodology on cases and configure the product for each client’s program

Manage MVP-based implementation plans as the client’s day-to-day point of contact, and set realistic expectations about what the product covers today

Lead demos and training sessions that get case teams and client users working in the product

Triage client issues and work them through to resolution with Engineering and Support

Convert case learnings into proprietary assets and input for the roadmap

AI-Native ways of working

Set up and maintain the team’s AI harness, including a product knowledge base that captures context, personas, business rules and past decisions, plus connectors to Azure DevOps, Confluence and SharePoint

Create a library of reusable skills, such as a story writer, BRD generator and release notes generator, and update/maintain them as the product changes

Convert routine product owner work (backlog refinement, story writing and edge-case testing, sprint review prep, stakeholder updates) into repeatable AI workflows with defined inputs and a standard output format

Help design agentic workflows that chain AI tools and models to automate repetitive, multi-step tasks

Coach clients and case teams on building AI dashboards and structuring outputs data through prompts

Test new AI tools, models and agentic techniques against client use cases and recommend which ones to adopt

Make sure every product decision and AI-generated output has a named human owner, and protect client data under BCG’s AI usage and responsible AI guidelines

What You'll Bring

Technco-Functional Proficiency and Collaboration

2-3 years of consulting experience (preferred) or 3-4 years in industry, ideally in a business analysis or product role on a SaaS product

Exposure to transformation, restructuring, change management or PMI, with an appetite to build depth in these topics

Solid grasp of P&L and balance sheet KPIs plus proficiency in PowerPoint and financial modelling in Excel

A good understanding of the software development lifecycle and Agile delivery (no coding required); Tableau or Alteryx skills are an advantage

Hands-on experience with L

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