Jobs›Customer Relationship, Bangalore

Customer Relationship Manager

Amisol Global · Bangalore
Pay₹30,000a month, as listed
WhereBangaloreKarnataka
TypeFull time
Posted19 Oct10 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Walk-in interview
Day work
No vehicle or licence needed
Skills they list24 named
Live chatAutomotive operations experienceCustomer records maintenanceRecord-keepingCustomer relationship buildingEmail communicationInbound customer enquiry call handlingPhone communicationSupport ticket trackingCustomer appointment bookingService schedulingClient enquiry handlingInbound voiceEscalation managementEnglishLocal languageAchieving service-level targetsClient servicesCustomer relationship managementKannadaEscalation handlingClient educationClient liaisonClient interaction via phone calls
About this job

Handle customer interactions across various channels, including phone calls, emails, chats, and other communication platforms.

Assist customers in understanding pricing, nancing options, government incentives, scheduling service slots and delivery timelines.

Optimize call handling time, response times for emails and chats, and overall customer satisfaction.

Handle customer escalations, inquiries, and tickets eciently to provide timely resolutions and close them before the TAT.

Maintain accurate records of customer interactions.

Immediate joiners required.

Face to face interview only.

Pay
₹30,000.00 per month

Benefits

Provident Fund

Application Question(s)

Do you have experience in Automobile industry?

Language

Kannada (Required)

Location

Koramangala, Bengaluru, Karnataka (Required)

Work Location
In person

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