AJ
Customer Relationship Executive
AJC JEWEL MANUFACTURERS LTD · Thiruvananthapuram
PayPay not listed
WhereThiruvananthapuram
TypeFulltime
Posted13 Oct23 days ago, via Indeed
Kaam checked
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
About this job
Job Description – Customer Relationship Executive (CRE)
- Industry
- Gold Ornaments Manufacturing
Key Responsibilities
- Visit existing jewellery customers and maintain strong business relationships.
- Collect feedback on jewellery quality, designs, and services.
- Understand customer requirements and address complaints.
- Coordinate with Sales, Production, Order Processing, and Dispatch teams.
- Follow up on customer orders and delivery schedules.
- Identify opportunities for repeat orders and customer retention.
- Submit regular customer visit and feedback reports.
Requirements
- Good communication and interpersonal skills.
- 1–3 years of relevant experience preferred.
- Willingness to travel for customer visits.
- Basic computer and MS Excel knowledge.
- Reporting To
- Sales Manager / Customer Relationship Manager
To Apply / Contact
- Phone: 8943536362
- Email: hr@estharajewels.com
- Pay
- ₹18,000.00 - ₹25,000.00 per month
- Work Location
- In person
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