Online Sales Executive

Job Purpose

To manage and develop the company's online sales channel by generating business enquiries, converting leads into orders, handling the Government e-Marketplace (GeM) Portal, and developing long-term B2B customer relationships.

Key Responsibilities

• Online Sales Management: Manage online sales channels, respond to digital enquiries, follow up with prospective customers, and convert enquiries into confirmed orders.
• GeM Portal Operations: Handle the Government e-Marketplace (GeM) Portal, including product listings, catalogue management, bid participation, quotation submission, order processing, and order status tracking.
• Lead Generation \& Conversion: Identify potential B2B customers through online platforms, generate qualified leads, conduct follow-ups, and achieve assigned sales targets.
• Product \& Quotation Management: Understand electrical and electrical automation products, coordinate with Purchase and Operations for pricing and availability, and prepare accurate quotations.
• Order \& Customer Coordination: Coordinate with customers and internal teams for purchase orders, dispatches, deliveries, documentation, and after-sales support.
• Sales Reporting: Maintain online enquiry, quotation, order, conversion, and sales achievement reports, and provide regular updates to the Reporting Manager.
• Online Channel Development: Identify new digital sales opportunities, improve product visibility, and recommend strategies to increase online enquiries and revenue.

Required Skills \& Qualifications

• Graduate in any discipline; a qualification in Business Administration, Marketing, or a related field is preferred.
• Strong working knowledge of the GeM Portal and its bidding, catalogue, and order management processes.
• Excellent verbal and written communication, negotiation, and customer-handling skills.
• Experience in online B2B sales, lead management, quotation follow-ups, and order conversion.
• Basic understanding of electrical and electrical automation products will be an advantage.
• Proficiency in MS Excel, email, online portals, and sales reporting.
• Target-oriented, proactive, organised, and capable of coordinating with multiple internal teams.

Key Performance Indicators (KPIs)

• Monthly online sales revenue and order achievement.
• Number of online enquiries generated and qualified.
• Enquiry-to-quotation and quotation-to-order conversion rates.
• GeM bids participated in, successful bids, and orders secured.
• Timely response to customer enquiries and follow-ups.
• Accuracy of quotations, sales reports, and order documentation.

Reporting To

Sales Team Leader

Preferred Candidate Profile: A result-oriented professional with excellent communication skills, hands-on GeM Portal expertise, and the ability to independently manage and grow the company's online B2B sales channel in the electrical and electrical automation segment.

Pay

₹20,000.00 - ₹30,000.00 per month

Work Location

In person