Executive Dispatch

Job Summary

We are looking for a detail-oriented and proactive Executive – Dispatch to manage daily dispatch operations, courier and logistics coordination, shipment tracking, documentation, and customer communication. The ideal candidate must have strong email management skills, excellent communication abilities, and practical knowledge of courier and logistics management.

Key Responsibilities

• Manage daily dispatches of electrical and electrical automation products, ensuring accurate and timely shipments.
• Handle official emails related to dispatch instructions, shipment confirmations, delivery updates, and customer queries.
• Coordinate with courier companies, transporters, and logistics partners for shipment bookings, pickups, tracking, and timely deliveries.
• Prepare and maintain dispatch documents, invoices, delivery challans, e-way bills wherever applicable, AWBs, and proof of delivery (POD).
• Track shipments proactively and resolve issues relating to delayed, damaged, misplaced, or returned consignments.
• Coordinate with Sales, Purchase, Accounts, warehouse teams, and customers to ensure smooth dispatch operations.
• Maintain dispatch registers, courier expense records, pending shipment reports, and daily MIS using MS Excel.
• Ensure proper packaging, documentation accuracy, cost-effective logistics, and compliance with company policies.

Required Skills and Qualifications

• Graduate preferred, with 2–4 years of relevant experience in dispatch, courier, or logistics operations.
• Strong email drafting, email management, and professional communication skills.
• Good practical knowledge of courier services, transporters, shipment booking, tracking, and delivery management.
• Working knowledge of MS Excel, MS Outlook, courier portals, and dispatch documentation.
• Strong coordination, follow-up, problem-solving, and time-management skills.
• Experience in B2B trading, electrical goods, industrial supplies, or electrical automation will be an added advantage.

Pay

₹20,000.00 - ₹25,000.00 per month

Benefits

• Paid time off

Work Location

In person