Showroom Manager_ Interior Industry

Job Summary

We are looking for a dynamic and customer-focused Showroom Manager to manage daily showroom operations, drive sales, handle customer relationships, and ensure a premium customer experience. The ideal candidate should have experience in luxury retail, interior products, furniture, or architectural hardware, along with strong sales and team management skills.

Key Responsibilities

Showroom Operations

Manage the day-to-day operations of the showroom and ensure smooth functioning.

Maintain premium product displays, visual merchandising, and showroom presentation.

Ensure all products, samples, catalogues, and displays are properly maintained.

Monitor showroom cleanliness, ambience, and overall customer experience.

Sales & Business Development

Drive showroom sales and achieve monthly sales targets.

Attend to walk-in customers and understand their requirements.

Explain product features, materials, finishes, designs, and customization options.

Prepare quotations, follow up on enquiries, and convert leads into sales.

Identify opportunities to generate business through architects, interior designers, builders, and channel partners.

Customer Relationship Management

Build and maintain strong relationships with customers, architects, interior designers, and contractors.

Provide professional product guidance and recommend suitable solutions.

Handle customer queries, complaints, and after-sales coordination.

Follow up regularly with prospective and existing customers to improve conversions.

Team Management

Supervise showroom staff and ensure effective customer handling.

Allocate responsibilities and monitor individual and team performance.

Train team members on product knowledge, sales techniques, and customer service.

Maintain discipline, professionalism, and a customer-centric work culture.

Order & Coordination Management

Coordinate with the sales, design, technical, and installation teams for order execution.

Track customer orders, delivery schedules, and installation status.

Ensure timely communication with customers regarding order progress.

Coordinate with internal teams to resolve product, delivery, and installation-related issues.

Reporting & Administration

Maintain daily sales reports, enquiry records, customer databases, and follow-up trackers.

Monitor sales performance, conversion rates, and pending orders.

Maintain accurate documentation of quotations, orders, and customer interactions.

Share regular business updates and performance reports with management.

Required Skills & Qualifications

Graduate in any discipline; a degree or diploma in Interior Design, Business Administration, or Retail Management is preferred.

3–6 years of experience in showroom management, premium retail, furniture, interior products, or architectural hardware.

Strong sales, negotiation, and customer relationship management skills.

Good understanding of interior products, materials, finishes, and design concepts.

Excellent communication, presentation, and interpersonal skills.

Ability to manage sales targets, showroom operations, and customer enquiries.

Proficiency in MS Office, Excel, email, and CRM or sales management software.

Professional personality with a customer-focused and target-oriented approach.

Preferred Candidate Profile

Experience handling premium or luxury interior product showrooms.

Exposure to working with architects, interior designers, builders, and high-end residential clients.

Strong product presentation and consultative selling abilities.

Ability to independently manage showroom operations and drive revenue growth.

Pay

₹13,000.00 - ₹47,000.00 per month

Experience

Showroom Manager

3 years (Preferred)

Work Location

In person