Tele Caller Executive

We are looking for a dynamic, energetic, and communication-driven Telecaller to join our team. In this role, you will be the first point of contact between potential clients and Brightleaf Design Studio. Your primary responsibility will be reaching out to prospective clients, introducing our design services, qualifying leads, and scheduling consultations for our interior design team.

Key Responsibilities

Outbound Calling: Reach out to prospective home buyers, commercial property owners, and inbound leads via phone to introduce Brightleaf Design Studio's services.

Lead Qualification

Understand prospective clients' needs, property types, budgets, and project timelines to qualify leads effectively.

Appointment Scheduling

Book initial design consultations and site visits for our senior interior designers and sales team.

Follow-ups

Maintain regular follow-ups with leads at various stages of the sales funnel to ensure high conversion rates.

Database Management: Accurately update and maintain client interaction details, feedback, and appointment statuses in the CRM / lead tracking sheets.

Service Briefing

Clearly explain our interior design packages, process, and unique value proposition to potential clients.

Customer Support

Address initial client queries and maintain a warm, professional relationship with potential leads.

Key Requirements & Qualifications

Experience: 0–2 years of experience as a Telecaller, Telesales Executive, or Customer Relationship Executive (experience in Interior Design, Real Estate, or Architecture firm is a big plus).

Education

Higher Secondary (10+2) or Bachelor’s degree in any stream.

Communication Skills

Excellent spoken and written communication skills in [Insert Languages, e.g., English, Hindi, Local Language].

Interpersonal Skills

Warm, persuasive, active listener with a customer-first mindset and high telephone etiquette.

Basic Computer Proficiency

Familiarity with Excel/Google Sheets, basic CRM software, and email communication.

Goal-Oriented

Target-driven with a strong desire to meet call volume and appointment goals.

What We Offer

Growth Opportunities

Career pathway to advance into Business Development Executive or Client Relationship Manager roles.

Work Culture

Creative, supportive, and growth-oriented work environment.

Training

Full product and service training provided.

Pay

₹15,000.00 - ₹22,000.00 per month

Work Location

In person