Presales Executive

Job Opportunity – Pre-Sales - Incygys Automation

Dear Candidate,

Greetings from Incygys Automation.

Job Description – Telecaller

Job Title

Telecaller / Telecalling Executive

Experience

1–2 Years

Job Type

Full-Time

Location

Hyderabad

Department

Sales / Customer Support

Job Summary

We are looking for a confident and energetic Telecaller with 1–2 years of experience in handling customer calls, generating leads, explaining products or services, and following up with potential customers.

Key Responsibilities

Make outbound calls to potential customers and follow up on leads.

Explain company products and services clearly to customers.

Generate leads and schedule appointments for the sales team.

Handle customer inquiries and maintain good customer relationships.

Update customer details, call records, and follow-up status in CRM or Excel.

Achieve daily and monthly calling targets.

Coordinate with the sales team to convert leads into business opportunities.

Required Languages

Candidates must be able to communicate in the following languages

Telugu

Tamil

Kannada

Hindi

English

Note

Fluency in multiple regional languages is preferred.

Required Skills

Excellent communication and telephone etiquette.

Good convincing, negotiation, and customer-handling skills.

Lead generation and follow-up skills.

Ability to handle customer objections professionally.

Target-oriented approach and time management.

Basic computer knowledge and data entry skills.

Technical Knowledge

Basic knowledge of MS Excel and MS Word.

Experience using CRM software for lead management and follow-ups.

Knowledge of calling software, dialers, or telecalling tools.

Ability to maintain call logs and customer databases.

Basic knowledge of email and internet usage.

Understanding of lead tracking, sales pipelines, and appointment scheduling.

Eligibility Criteria

Minimum 1–2 years of experience in telecalling, telesales, or customer support.

Strong verbal communication in the required languages.

Positive attitude, patience, and willingness to learn.

Fresh graduates with excellent communication skills may be considered if suitable.

Preferred Candidate Profile

A candidate who is confident on calls, communicates effectively with customers, has basic technical knowledge, and can generate quality leads through consistent follow-ups.

Pay

₹12,000.00 - ₹41,000.00 per month

Work Location

In person