Front Office Executive

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

What this job involves

As a Corporate Receptionist at JLL, you'll be the face of our workplace — creating exceptional first impressions and delivering outstanding front-of-house and meeting \& event services for clients, visitors, and colleagues alike. This is a role for someone who is genuinely customer-obsessed, detail-driven, and thrives in a fast-paced, high-profile corporate environment. From welcoming visitors to managing meeting spaces and supporting the wider facilities team, you'll play a key role in shaping the everyday workplace experience and representing JLL's culture of excellence at every touchpoint.

What your day-to-day will look like

Welcome and direct visitors, candidates, and new hires, managing front-of-house services including sign-in, badging, luggage assistance, lost and found, and delivery coordination

Handle incoming calls, emails, and queries through front-of-house channels, personalising interactions based on onsite events and visitor needs

Maintain the highest standards of presentation across reception and meeting areas, including physical setup of meeting and event spaces in line with team guidelines

Monitor meeting room environments — furniture, signage, AV equipment, temperature, and consumables — ensuring everything is always guest-ready

Manage room booking systems across Outlook, conference room finder, and SharePoint, keeping displays and calendars up to date

Liaise with security and janitorial teams to coordinate meetings and events seamlessly

Support the wider facilities team with trouble tickets, mail and courier services, site inspections, space audits, and general administrative tasks

Required Qualifications

Experience in reception, concierge, or a related customer-facing role

Previous experience in a high-profile corporate environment

Outstanding interpersonal and communication skills — written and verbal — in both English and Italian

Strong PC literacy with confidence using technology systems to manage daily activities

Excellent customer service skills, with the ability to engage professionally at all organisational levels

High attention to detail and ability to maintain composure and professionalism at all times

Preferred Qualifications

Background in catering, hospitality, or workplace services

Experience with meeting and event coordination in corporate settings

Familiarity with SharePoint, Outlook calendar management, and conference room booking platforms

Knowledge of security procedures and emergency/evacuation protocols

Experience supporting space audits or workplace optimisation initiatives

Awareness of local area services (transport, restaurants, hotels) to assist visitors as needed

Estimated compensation for this position

INR 3.5 lac - 4.0 lac per year

Final compensation packages are determined by various considerations including, but not limited to, skills and competencies assessed on the basis of objective criteria.

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.