Front Desk Receptionist

Company Name: Jeena Sikho Lifecare Ltd. Position Title: Front Desk Executive Location : Derabassi Working Days: 6 Days a Week Budget : Upto25k Job Overview Jeena Sikho Lifecare Ltd. is seeking a polite, organized, and customer-focused Front Desk Executive to manage reception and front office operations The role involves welcoming visitors, handling patient inquiries, coordinating appointments, and ensuring smooth front desk functioning while maintaining a professional and positive first impression of the organization. Key Responsibilities · Patient Calling, Greet patients, visitors, and guests courteously and assist them with inquiries. · Manage patient registration, appointment scheduling, and walk-in coordination. · Handle incoming calls, emails, and front desk communications efficiently. · Maintain visitor logs, patient records, and front office documentation. · Coordinate with doctors, nurses, and internal departments for smooth patient flow. · Handle billing support, receipts, and basic cash handling if required. · Ensure cleanliness, organization, and discipline at the reception area. · Address patient concerns or escalate issues to the concerned department. · Follow hospital policies, SOPs, and confidentiality guidelines at all times. Key Requirements Experience · 1–2 years of experience in the front desk, reception, or customer service role preferred. Educational Qualification· Graduate in any discipline · Diploma or certification in Front Office / Hospitality will be an added advantage. Skills Excellent verbal and interpersonal communication skills. Basic computer knowledge (MS Office, email handling, data entry). Pleasant personality with a professional attitude. Strong organizational and multitasking abilities. Ability to handle patients and visitors with empathy and patience. Benefits: -Provident Fund (PF) as per statutory norms -Other benefits as per company policy