Back Office Coordinator

We are looking for a highly organized and proactive Academic Coordinator to manage the end-to-end process of student trials and follow-ups. You will be the primary point of contact for parents and students, ensuring a seamless experience from the initial inquiry to the successful start of regular classes.

• Follow-up & Conversion: Actively follow up with parents after trial sessions to gather feedback and confirm regular class bookings.
• Tutor Matching: Analyze student needs (grade, curriculum, subjects) to match them with the most suitable tutor.
• Administrative Support: Maintain accurate student records, manage communications via WhatsApp and phone, and ensure all scheduling conflicts are resolved.
• Organization: Strong time-management skills and the ability to handle inquiries simultaneously.
• Technical Skills: Proficiency in managing databases and using communication tools like WhatsApp for business.