Travel Back office executive

We are looking for detail-oriented Travel Back Office Executives to manage travel bookings, reservations, documentation, and customer support activities. Candidates should have knowledge of travel operations, booking systems, and travel-related documentation.

Key Responsibilities

Process flight, hotel, holiday package, and other travel reservations as per client requirements.

Check availability, compare fares, and prepare suitable travel options and quotations.

Handle booking confirmations, cancellations, rescheduling, refunds, and itinerary modifications.

Coordinate with airlines, hotels, travel suppliers, and service providers regarding reservations and booking issues.

Prepare and verify tickets, travel itineraries, invoices, vouchers, and other travel documents.

Maintain accurate booking records, payment details, and customer information.

Respond to customer and internal team enquiries regarding bookings, schedules, and travel updates.

Track booking deadlines, payment schedules, cancellations, and refund status.

Resolve booking discrepancies and escalate complex issues to the concerned team.

Update booking systems, spreadsheets, and internal trackers to ensure accurate records.

Ensure travel arrangements comply with customer requirements, supplier policies, and company procedures.

Pay

₹10,000.00 - ₹32,000.00 per month

Experience

Travel Operations

3 years (Required)

Work Location

In person