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Customer Support Executive (CSE)
HeavyTech · Raipur
PayPay not listed
WhereRaipur
TypeFulltime
Posted24 Oct15 days ago, via Indeed
Kaam checked
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
About this job
Position: Customer Support Executive
Company: HEAVYTECH AGRO MACHINERY PVT. LTD.
Location: Raipur, Chhattisgarh
Salary: As per experience \& interview
Experience: 1–2 Years preferred
Key Responsibilities
- * Handle customer calls, queries \& complaints
- * Resolve customer issues or coordinate with the concerned team
- * Follow up on pending complaints \& service requests
- * Maintain records of complaints, feedback \& resolutions
- * Coordinate with Sales, Service \& Logistics teams
- * Keep customers updated on complaint status
- * Handle customers professionally and patiently
- * Collect customer feedback and ensure timely complaint closure
Required Skills
- Excellent communication \& interpersonal skills
- Customer-oriented \& problem-solving approach
- Good follow-up and coordination skills
- Basic knowledge of MS Office \& CRM
- * Hindi \& English communication preferred
- Pay
- ₹12,000.00 - ₹15,000.00 per month
- Work Location
- In person
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