Team Leader - Operations

Roles & Responsibilities: Responsible for 100% Adherence in opening of hub at 6AMReceiving the load from vehicle to the hub & in the portal with the other TLs Sorting shipments according to Pincodes & Route wise in coordination with other TLs Negotiating with riders during allocation of shipments Bagging & Connecting the RTO, RTS Shipments & bags Updation of Pincode to be done for the misroute & non-serviceable zone shipments Tracking live performance of rider partner by viewing the statuses updated by the rider partner, solving on field queries & analyzing the dashboards Real time calling on Not Contactable, CID and non OTP canceled cases Closure of runsheet after completion of delivery & pickup rider wise Adherence of Secondary QC Check before closing pickup runsheetMandatory adherence of Inventory Reconciliation on daily basis