Sr.Sales Manager - Jewellery

We are hiring for a Senior Sales Manager for a Premium Luxury Jewellery Showroom

Location

Chennai

Salary - 12 Lakhs per annum

Exp - 8–12+ years of experience in luxury retail, preferably within fine jewellery, watches,

luxury fashion, or another high-value luxury category.

Commercial & Sales Leadership

Own boutique sales and achieve monthly, quarterly, and annual targets.

Develop sales strategies to drive revenue, ATV, conversion, repeat business, and High Jewellery sales.

Analyse business trends and build a strong pipeline of prospects and appointments.

Support forecasting and business planning.

Client Development & CRM

Manage and grow HNW/UHNW client portfolios and key client relationships.

Drive clienteling, new client acquisition, retention, and repeat business.

Ensure effective CRM usage and increase customer lifetime value.

Team Leadership & Development

Lead, motivate, coach, and develop the boutique sales team.

Set targets, monitor performance, and conduct regular coaching.

Strengthen selling skills, clienteling, product knowledge, and luxury service standards.

Identify and develop high-potential talent.

Luxury Client Experience & Brand Standards

Deliver exceptional, personalised, and discreet luxury service.

Ensure effective communication of brand heritage, craftsmanship, and product stories.

Personally manage key client appointments and High Jewellery presentations.

Maintain grooming, VM, hospitality, and boutique presentation standards.

High Jewellery & Events

Develop and convert High Jewellery opportunities and premium client prospects.

Lead private appointments, trunk shows, exhibitions, and client activations.

Create bespoke HNW/UHNW experiences and track event performance.

Boutique Operations

Oversee smooth day-to-day boutique operations and compliance.

Ensure effective stock, cash, security, inventory, and reporting controls.

Coordinate with Operations, Merchandising, VM, Logistics, Finance, and Head Office.

Monitor expenses and maintain overall boutique standards.

Business Intelligence & Reporting

Monitor key KPIs including sales, ATV, conversion, client acquisition, retention, appointments, and High Jewellery sales.

Provide performance reports and actionable business insights to management.

Track market, competitor, and client trends.

Support sales forecasting and annual business planning.

Pay

₹900,000.00 - ₹1,200,000.00 per year

Work Location

In person