AN
Front office manager (Membership sales)
Andromeda Lifestyle Ventures (SLAM) · Chennai
Pay₹18,000–25,000a month, as listed
WhereChennaiTamil Nadu
TypeFull time
Posted27 Oct8 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
Skills they list45 named
Staff performance monitoringExpense trackingTeam goal managementBudget oversightCustomer communicationCustomer complaint handlingStaff supervisionTeam member evaluationSales reportingCustomer relationship buildingCustomer retentionGuest relationsSalesEmployee grievance managementExpense managementB2CCoachingEmployee relationsIn-person customer serviceHandling dissatisfied clientsTeam developmentBachelor's degreeMembership salesFinancial controlClient servicesQuality controlStaff trainingCustomer relationship managementQuality compliance managementRecruitingProspectingPersonalised workout plan creationDirect salesOffice managementOPEX controlTraining & developmentCustomer satisfaction improvementTelemarketingDocumentation handlingBudget trackingLeadership team motivationFinancial reporting to stakeholdersOrganisational budget managementProfitability improvementOffice record organisation
About this job
ROLES & RESPONSIBILITIES
- Overall Management of the Club.
- Recruit Manage and Motivate the entire Club Team to achieve their goals.
- Train Personal Trainers in their respective job duties.
- Assist in developing & maintaining workout programs.
- Maintaining all paperwork regarding personal training schedules &
procedures.
- Responsible for Planning and Executing effective methods to increase
Profitability and Achieve Financial Targets of the club.
- Play an Integral Role in maintaining Highest Level of Professional
Competence in the Club.
- Ensure Accurate Financial and Sales Reports and Informing to the Corporate.
- Monitor and Control expenses within the allotted budget.
- Set High Standards, Indices, and Benchmarks and offer customers the latest
and the best in the Fitness Industry. Thus exceed Customer Expectations.
enhance their Performance and help in Career Progression.
always maintained.
when needed.
- Play an Integral part in the Performance Management of employees and
- Motivate Staff Members and maintain Highest Level of Professionalism in
the Club. Ensure that all staff’s follow center’s procedures and policies.
- Ensure Quality of the Facility like Equipment, Hygiene and Cleanliness are
- Ensure that the customers are given high quality services and assistance
- Offer various fitness programs to suite customer’s specific needs.
- Resolve issues and complaints pertaining to personal training from
customers.
- Monitor if Effective Patrons workouts are prescribed.
- Handle Employee and Customer/Member grievance.
- Follow the Audit Report of the Corporate.
Work Timings
rotational shifts( 5:00 Am to 1:30pm one week 1:30pm to 10:30pm other week)
- Pay
- ₹18,000.00 - ₹25,000.00 per month
Benefits
Provident Fund
Education
Bachelor's (Preferred)
Experience
- Direct sales
- 2 years (Required)
- Work Location
- In person
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