Jobs›Client Service, Kolkata

Client Service Manager - Printing Press

Creative Mindz · Kolkata
Pay₹10,000–14,000a month, as listed
WhereKolkataWest Bengal
TypeFull time
Posted26 Oct11 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
Skills they list41 named
Customer follow-upsComputer operationCustomer communicationCorrespondence managementCustomer relationship buildingEmail communicationSales collateral developmentCustomer retentionDocument preparationComputer literacyOperations coordinationClient enquiry handlingCorrespondence draftingIn-person customer serviceBengaliCross-departmental liaisonEnglishEmail softwareClient relationship developmentClient needs assessmentLocal languageCommunication platformsProposal writingSales quotingStakeholder coordinationClient servicesCustomer relationship managementPresentation preparationProduct demonstrationsField sales visitsProductivity softwareHindiClient communication skillsDocumentation handlingAccount managementCommunication skillsAI applicationsSales follow-upClient liaisonTeam coordinationCross-functional communication
About this job

We are looking for a responsible and composed candidate with good communication skills to handle client communication and coordination.

Job Type
Full-time
Working Hours
10:30 AM – 7:30 PM, Monday to Saturday.
Client Visits
Rare and occasional, mainly for sample demonstrations or project discussions. Travel expenses will be reimbursed.

Key Responsibilities

Coordinate with clients regarding orders and design briefs, and prepare quotations, proposals, and presentations.

Coordinate with the accounts and design teams.

Handle email and WhatsApp communication and follow up on proposals, orders, and invoices.

Maintain client relationships and identify opportunities for repeat business.

Organize product samples, manage tender documentation, and handle vendor registration.

Required Skills

Good written English is mandatory for professional email and WhatsApp communication.

Ability to understand and communicate verbally in Bengali and Hindi.

Basic knowledge of Microsoft Office, internet usage, and AI/productivity tools.

Good communication, coordination, and follow-up skills.

A calm, responsible attitude and willingness to learn.

Experience

Experienced candidates will be preferred. Freshers with good communication skills and a positive attitude are welcome to apply.

How to Apply

Candidates from Kolkata and surrounding areas may apply with their updated resume to hr.creativemindz@gmail.com

Pay
₹10,000.00 - ₹14,000.00 per month

Benefits

Cell phone reimbursement

Paid sick time

Work Location
In person

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