Customer Service Coordinator

Outpace Consulting · Kolkata

Freshers welcome

Pay₹15,000–18,000a month, as listed

WhereKolkataWest Bengal

TypeFull timeFreshers welcome

Posted30 Oct10 days ago, via SimplyHired

Kaam checked

Open to freshers: no experience asked for

No fee, deposit or pay-to-apply signs

Night shifts

No vehicle or licence needed

Skills they list12 named

Customer communicationCustomer serviceWriting skillsClient enquiry handlingCorrespondence draftingProviding information to customersBachelor's degreeClient servicesOrder assistanceNon-voiceCommunication skillsCustomer complaint resolution

About this job

CUSTOMER SUPPORT – ECOMMERCE NON-VOICE

* Qualification: Graduate / Undergraduate
* Experience: Fresher
* Salary: ₹18,000 In-Hand
* Transport: One-Way Cab + ₹1,400 Travel Allowance
* Shift: Rotational Shifts
* Working: 5 Days
* Weekly Off: 2 Rotational Offs
* Location: New Town, Kolkata

JOB DESCRIPTION

Handle customer queries for an Ecommerce process through non-voice support channels. Understand customer concerns and provide clear, accurate and timely written resolutions.

The role involves supporting customers with order and service-related queries, documenting interactions appropriately and maintaining professional written communication throughout the customer journey.

Candidates should be comfortable working in a fast-paced customer-service environment while maintaining accuracy and quality.

Key Focus

Pay: ₹15,000.00 - ₹18,000.00 per month
Work Location: In person

Similar jobs in Kolkata86 liveSee all →

Customer Service Team SupervisorHdfc Life Insurance Company Limited · Kolkatavia Apna Customer Service Associate – Collections (Banking) – KolkataFusion BPO Services · Kolkatavia Indeed Customer Service Executive-Freight ForwardingTRANSMARINE CARGO SERVICES PVT LTD · Kolkatavia Indeed Customer ServiceTata Capital · KolkataCompany site · found by Kaam Sales and Customer Service RepresentativeVidhikarya Legal Services LLP · Kolkatavia Indeed Customer Service OfficerKotak Mahindra Bank · KolkataCompany site · found by Kaam

Never pay to get work. If a listing asks for a fee, it is a scam. The ten signs →