Telecaller

Job Title: Telecaller – WiFi Renewal & Customer Support (Work From Home) Company: Komal Networks Service Job Type: Full-Time | Work From Home We are hiring a responsible and experienced Telecaller for WiFi Broadband Renewal and Customer Support. Job Responsibilities: Call existing customers for WiFi/Broadband plan renewals. Follow up with customers for pending payments and overdue renewals. Handle incoming customer calls and service-related queries. Register customer complaints and coordinate with the technical team. Follow up on pending complaints until resolution. Maintain daily calling, renewal and payment follow-up records. Update customer information and call remarks in company CRM software. Share daily work reports with management. Maintain professional and polite communication with customers. Requirements: Minimum 12th Pass. Minimum 1 year of telecalling or customer support experience preferred. Good Marathi and Hindi communication skills. Basic English knowledge. Basic computer, Excel and CRM knowledge. Must have a laptop/desktop, stable internet connection and a quiet working environment. Experience in ISP, Broadband, Telecom or Customer Support will be preferred. Important: Candidate must be disciplined, responsible, punctual and able to handle customer calls independently. Work Location: Work From Home Company Location: Chakan, Pune, Maharashtra Salary: As per experience and interview. Apply Now – Komal Networks Service