Jobs›Field Officer, Jaipur

Field officer

Span Security Pvt. Ltd · Jaipur
Senior
Pay₹22,000–30,000a month, as listed
WhereJaipurRajasthan
TypeFull time
Posted26 Oct17 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
No vehicle or licence needed
Skills they list53 named
Staff performance monitoringRecord-keepingCustomer complaint handlingStaff supervisionTeam member evaluationCustomer relationship buildingIncident managementSafety inspections for hazard identificationCrisis managementStaff workload allocationOperations coordinationStaff schedulingClient enquiry handlingIncident documentationTeam schedulingSafety policy enforcementStaffing allocationClient relationship developmentTeam briefing facilitationAttendance recordingHandling dissatisfied clientsDispatchingHealth and safety inspectionCompliance monitoringEmployee attendance managementDaily operations report preparationStakeholder coordinationClient servicesStaff trainingCrisis incident responseCustomer relationship managementStakeholder reportingHR staffing coordinationEmployee performance appraisalsSecurityConducting shift briefingsHR supportManagement reportingCommunication with emergency servicesClient communication skillsWorkforce managementAccident reportingDocumentation handlingIncident log maintenanceIncident management responsibilitiesClient liaisonTeam coordinationSafety protocol implementationIssue reportingOperational performance reportingCustomer complaint resolutionShift schedulingRoster coordination
About this job

Key Responsibilities of a Field Officer:-

  • Site Supervision: Regularly visit client sites and ensure security guards are performing their assigned duties properly.
  • Manpower Management: Ensure adequate deployment of security guards at all sites and arrange replacements for absent or leave-taking staff.
  • Attendance and Duty Roster: Monitor guard attendance, shift timings, punctuality, and maintain duty rosters.
  • Discipline and Grooming: Ensure guards follow company rules, maintain proper uniform and grooming standards, and behave professionally.
  • Client Coordination: Maintain good relationships with clients, address their complaints, and ensure satisfaction with security services.
  • Training and Briefing: Conduct regular briefings and guide security guards on their duties, emergency procedures, and site-specific instructions.
  • Incident Reporting: Handle security incidents, emergencies, thefts, accidents, and other unexpected situations, and report them promptly to senior management.
  • Site Inspection: Conduct surprise inspections to check guard alertness, registers, equipment, access control, and overall security arrangements.
  • Documentation and Reporting: Maintain site visit reports, attendance records, incident reports, deployment details, and other operational documents.
  • Compliance and Safety: Ensure guards follow company policies, client instructions, and applicable security and safety requirements.
  • Recruitment and Deployment Support: Coordinate with HR for guard requirements, joining formalities, site allocation, and replacement arrangements.
  • Equipment and Uniform Management: Check the availability and proper use of uniforms, ID cards, communication devices, and other security equipment.
  • Emergency Management: Respond promptly to emergencies and coordinate with clients, guards, police, or emergency services when required.
  • Performance Monitoring: Evaluate guard performance, identify training needs, and recommend appreciation or disciplinary action when appropriate.
  • Management Reporting: Submit daily or periodic reports to the Operations Manager regarding site conditions, manpower shortages, client feedback, and operational issues.
Pay
₹22,000.00 - ₹30,000.00 per month

Benefits

Internet reimbursement

Provident Fund

Work Location
In person

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