Relationship cum Account Manager

Job title

Relationship cum Account Manager – Civil Engineer

Company

BidVeda

Location

Ahmedabad, Gujarat

Job type

Full-time / Permanent

Experience

Fresher to 5 years

Pay

₹45,000 – ₹50,000 per month

Education

Bachelor’s (B.E./B.Tech Civil – required)

Job description

About BidVeda

BidVeda helps government contractors across India navigate the public tendering ecosystem through technology-driven solutions, making it easier to discover, evaluate and bid for the right opportunities.

About the Role

We are hiring Civil Engineers who are articulate, proactive and customer-focused to manage client relationships, drive platform adoption and deliver an excellent customer experience. Your engineering background will help you understand clients’ work and tender requirements and guide them toward the right opportunities.

Key Responsibilities

Build and maintain strong relationships with government contractors and their decision-makers

Onboard new clients and train them to use the BidVeda platform effectively

Understand each client’s work profile and help them identify relevant tender opportunities

Provide prompt, professional support through calls, email, WhatsApp and client meetings

Engage clients regularly to drive satisfaction, retention and timely renewals

Coordinate with product, technical and sales teams to resolve client issues

Identify opportunities for account growth, referrals and upselling

Maintain accurate client records and follow-ups in the CRM

Requirements

B.E./B.Tech in Civil Engineering (mandatory)

0–5 years of experience (freshers with excellent communication skills are welcome)

Excellent spoken and written communication in English and Hindi; Gujarati is a plus

Strong interpersonal skills and a genuine interest in client servicing

A proactive, solution-oriented approach with disciplined follow-up

Ability to build rapport with business owners and senior decision-makers

Working knowledge of MS Excel and email

Good to Have

Familiarity with government tendering, e-procurement portals (GeM, CPPP, state portals) and construction contracts

Experience in account management, customer success or client servicing

Willingness to travel for client visits when required

What Success Looks Like

Satisfied, long-term clients

Strong platform adoption and renewal rates

Quick resolution of client issues

Growth in existing accounts and referrals

Why Join BidVeda

Work where civil engineering meets technology

Direct exposure to India’s public procurement sector

[Incentives / learning opportunities / other benefits]

If you are a Civil Engineer who enjoys working with people, solving problems and building lasting relationships, apply now.

Pay

₹45,000.00 - ₹50,000.00 per month

Application Question(s)

Do you hold a B.E./B.Tech in Civil Engineering?

Are you willing to work from Ahmedabad and travel for client visits?

Do you have any experience with government tenders or e-procurement portals?

Work Location

In person