Receptionist Cum Customer Relationship Executive

Front Office Management: Greet and assist visitors in a professional and friendly manner. Manage incoming calls, inquiries, and correspondence efficiently. Maintain visitor logs and handle courier dispatch and receipt. Coordinate meeting room bookings and assist with administrative support. Customer Relationship Management (CRM): Maintain and update client databases accurately. Handle customer queries, feedback, and follow-ups promptly. Coordinate with internal departments to resolve client issues. Track leads, follow up on inquiries, and ensure timely communication with clients. Prepare daily/weekly CRM reports and share updates with the reporting manager. Administrative Support: Assist in scheduling appointments and managing calendars. Support the HR/Admin team with documentation and coordination tasks. Ensure the front desk area is well-maintained and presentable.