Service Coordinator / Client Operations
- Job Title
- Service Coordinator / Client Operations
- Company Name
- Business Skool
- Location
- Surat, Gujarat (Work from Office)
- Job Type
- Full-Time
- Salary Range
- ₹15,000 to ₹27,000 per month
- Contact / HR Phone Number
- +91 9104098195
About the Role
Business Skool is looking for a dynamic and organized Service Coordinator to smoothly handle client coordination, communication, and internal operations. This role focuses on managing the execution of workshops, foundation programs, and transformation programs, while delivering an exceptional client experience.
Key Responsibilities
Client Coordination & Communication: Coordinate with clients via regular calls, messages, and Zoom/physical meetings, and share scheduled updates on time.
- Follow-ups & Support
- Conduct regular follow-ups on client assignments, resolve client doubts/queries, and provide timely guidance.
Welcome Process: Make welcome calls and send welcome messages for Workshops, Foundation Programs, and Transformation Programs to guide new clients through the process.
- Program & Event Coordination
- Support workshops and events, maintain batch-wise updates on Google Sheets, and coordinate closely with internal teams.
- Coach/Implementor Meetings
- Schedule meetings with coaches and implementors based on client requirements, sharing details with all participants.
- Database & Documentation
- Accurately maintain and update client databases, entry sheets, and service records.
Events & Travel: Be willing to travel for scheduled company events across Gujarat (reporting at 7:45 AM on event days and leaving only after all tasks are completed).
Requirements & Competencies
Strong communication, client handling, and problem-solving skills.
Excellent coordination, follow-up, and multi-tasking abilities.
Efficient time management and proper documentation/record management skills.
Willingness to travel across Gujarat for company events.
Customer-focused approach with strong team coordination skills.
Work Details & Schedule
- Work Location
- Surat, Gujarat (Work from Office)
- Working Days & Timings
- Monday to Saturday | 9:45 AM – 6:30 PM
- Employment Type
- Full-Time
How to Apply
Interested candidates can call directly or share their updated Resume via WhatsApp: Contact Number: +91 9104098195
- Pay
- ₹15,000.00 - ₹25,000.00 per month
Benefits
Cell phone reimbursement
Commuter assistance
Paid sick time
- Work Location
- In person
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