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Housekeeping Room Attendant
Sure stay by Best Western (EVC) · Lucknow
Pay₹10,000–12,000a month, as listed
WhereLucknowUttar Pradesh
TypeFull time
Posted28 Oct7 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
Skills they list20 named
Facility maintenance issue reportingCustomer communicationCustomer complaint handlingProfessional disciplineIn-person customer serviceClient communicationCross-departmental liaisonHotel guest service standardsComplaint handlingBusiness etiquetteHousekeepingRespectful communicationCleaningStockingFault reportingCross-functional collaborationCommunication skillsTeam coordinationIssue reportingHotel cleaning experience
About this job
- JOB TITLE
- ROOM ATTENDANT
- Industry
- Hotel
- Employment Type
- Full-Time
- Experience
- 1 to 2 Years (Preferred)
- Job Location
- Viraj Khand, Gomti Nagar, Lucknow
- Salary Budget
- ₹10,000–₹12,000 per month
- Department
- Housekeeping
- Reports To
- Housekeeping Supervisor / Executive Housekeeper
Job Summary
The Room Attendant is responsible for maintaining the cleanliness, hygiene, and presentation of guest rooms and ensuring a comfortable and pleasant stay for hotel guests.
Key Responsibilities
- Clean and maintain guest rooms, bathrooms, and assigned areas according to hotel standards.
- Change bed linen, make beds, and replace towels and guest amenities.
- Replenish toiletries and other room supplies as required.
- Ensure proper cleanliness, hygiene, and grooming standards while performing duties.
- Report maintenance issues, damaged items, and lost-and-found articles to the supervisor.
- Follow hotel procedures for handling guest belongings and maintaining room security.
- Respond promptly and politely to guest requests and complaints.
- Maintain housekeeping trolleys, cleaning equipment, and supplies in an organised manner.
- Follow proper cleaning procedures and safety standards while using chemicals and equipment.
- Coordinate with the Housekeeping Supervisor and Front Office regarding room status and special guest requests.
- Maintain guest privacy and follow hotel policies regarding room entry and Do Not Disturb (DND) signs.
- Complete assigned duties within the scheduled shift and maintain productivity standards.
Skills and Qualifications
- Basic knowledge of housekeeping and room-cleaning procedures.
- Good communication skills and a guest-friendly attitude.
- Attention to detail and the ability to maintain cleanliness standards.
- Ability to work independently and as part of a team.
- Honest, punctual, disciplined, and responsible.
- Previous hotel housekeeping experience is preferred.
Grooming and Behavioural Standards
- Maintain proper personal hygiene, grooming, and uniform standards.
- Demonstrate a polite, professional, and helpful attitude towards guests and colleagues.
- Follow hotel rules, departmental procedures, and instructions from supervisors.
- Salary
- ₹10,000–₹12,000 per month, negotiable based on qualifications and experience.
Interested candidates are invited to apply through Indeed with their updated CV.
- Pay
- ₹10,000.00 - ₹12,000.00 per month
Benefits
Food provided
- Work Location
- In person
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