QS
Back Office Coordinator
Q-Solutions · Jaipur
Pay₹15,000–25,000a month, as listed
WhereJaipurRajasthan
TypeFull time
Posted31 Oct8 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
Skills they list41 named
Customer records maintenanceInbound salesGoogle SheetsOutbound lead nurturingCollaboration with salesDebt collectionInbound customer enquiry call handlingCoordination with sales teamsPhone communicationDigital register maintenanceData entry in ExcelOperations coordinationLead list managementClient enquiry handlingInbound voiceCustomer collection follow-upBack office operationsCross-departmental liaisonEnglishBack office processingClient data maintenance in CRMLocal languageLead conversionAccurate transaction records managementCustomer payment remindersPayment collectionSales quotingLead nurturingClient servicesCRM system proficiencyProductivity softwareProviding product informationOrder processingHindiClient communication skillsCommunication skillsSales follow-upTeam coordinationSales data trackingClient interaction via phone callsCustomer data entry
About this job
Q-Solutions needs a Back Office Coordinator to handle online enquiries and support the sales team.
Responsibilities
Handle enquiries received via IndiaMART, website, WhatsApp and calls
Share product details, pricing and quotations with customers
Follow up on leads and convert them into orders
Follow up on payments and recover outstanding amounts
Coordinate with Sales, Accounts, Dispatch and Purchase teams
Maintain daily lead, order and payment records in Excel/CRM
Requirements
Good communication in Hindi and basic English
Knowledge of MS Excel / Google Sheets
Strong follow-up skills and attention to detail
Customer handling experience preferred
- Pay
- ₹15,000.00 - ₹25,000.00 per month
Benefits
Cell phone reimbursement
Health insurance
Internet reimbursement
Paid sick time
Paid time off
- Work Location
- In person
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