Senior Technical Support Advisor

ODSPIRE TECHNOLOGIES PRIVATE LIMITED · Jaipur

Pay₹3.5L–5.4La year, as listed

WhereJaipurRajasthan

TypeFull time

Posted31 Oct9 days ago, via SimplyHired

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

No vehicle or licence needed

Skills they list18 named

Technical troubleshootingTechnical support via phoneInbound customer enquiry call handlingBasic service issue troubleshootingPhone communicationClient enquiry handlingEnglishTechnical supportMicrosoft OfficeBusiness etiquetteBachelor's degreeClient servicesProblem identificationClient communication skillsCommunication skillsClient liaisonClient interaction via phone callsSystem issue identification

About this job

Job Description

We are looking for skilled and customer-oriented Technical Support Advisors to handle technical queries from international customers (US/UK clients). Candidates should have good communication skills and the ability to understand and resolve technical issues effectively.

Eligibility Criteria

Undergraduate candidates with relevant experience can apply.

Graduates and freshers are also eligible.

Excellent English communication skills.

Good problem-solving and troubleshooting skills.

Basic technical knowledge is preferred.

Key Responsibilities

Handle technical queries from international customers.

Identify and troubleshoot technical issues.

Provide appropriate solutions and ensure customer satisfaction.

Maintain professional communication with customers.

Process Details

International Voice Process

US/UK Clients

Customer Technical Support

Interested candidates can apply now.

Pay: ₹348,000.00 - ₹539,000.00 per year

Benefits

Work from home

Education

Bachelor's (Preferred)

Experience

Technical support: 1 year (Preferred)
Work Location: In person

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