CSE (Customer Support Executive)

Balwaan Agri Power Tools · Jaipur

Pay₹12,000–15,000a month, as listed

WhereJaipurRajasthan

TypeFull time

Posted26 Oct9 days ago, via SimplyHired

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

Day work

No vehicle or licence needed

Skills they list22 named

Live chatTechnical troubleshootingCustomer records maintenanceComputer operationCustomer complaint handlingEmail communicationTechnical support via phoneInbound customer enquiry call handlingBasic service issue troubleshootingPhone communicationClient enquiry handlingInbound voiceEnglishHandling dissatisfied clientsMaster's degreeClient servicesCustomer relationship managementClient communication skillsTechnical support via emailComplaint resolution call handlingCommunication skillsClient interaction via phone calls

About this job

WE ARE HIRING | Customer Support Executive

Company: Balwaan
Position: Customer Support Executive
Salary: Up to ₹17,000 CTC

We are looking for a motivated, customer-focused professional to join our team at Balwaan!

Key Responsibilities

Handle B2B dealer complaints and queries

Provide technical support through video calls

Resolve customer issues and ensure timely follow-ups

Manage customer calls, emails, and chats

Troubleshoot problems and provide effective solutions

Maintain customer interaction records and ensure dealer satisfaction

Requirements

Excellent English communication skills (Mandatory)

Strong problem-solving and customer-handling skills

Ability to handle B2B complaints professionally

Comfortable providing technical support via video calls

Job Type: Full-time
Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits

Health insurance

Provident Fund

Work Location: In person

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