Tele Caller Executive

We are looking for a responsible, organised, and detail-oriented Warranty & Stock Data Executive to manage warranty-related documentation, stock records, and data entry for solar modules and batteries. The candidate will be responsible for maintaining accurate records of defective products, tracking warranty claims, updating stock registers, and coordinating with the warehouse and accounts teams.

The ideal candidate should have basic computer knowledge, good MS Excel skills, and the ability to maintain accurate records. Candidates who are comfortable working with spreadsheets, handling documentation, and performing regular data updates are encouraged to apply.

Key Responsibilities

Warranty Record Management

Maintain and update Excel records of defective solar modules and batteries received at the warehouse.

Record product details, serial numbers, invoice information, complaint dates, and warranty status.

Track defective products and maintain records of items pending inspection, replacement, or resolution.

Ensure all warranty-related information is properly documented and easy to retrieve.

Warranty Claims and Documentation

Prepare and submit job cards and warranty claim forms through the Bosch portal.

Verify product serial numbers, invoice details, and other required information before submitting warranty claims.

Maintain supporting documents related to warranty complaints, defective products, and replacement requests.

Follow up on pending warranty claims and update their status regularly.

Stock and Inventory Management

Update stock registers and maintain records of incoming, available, defective, and replacement stock.

Ensure that stock data is entered accurately in Excel or the relevant company records.

Coordinate with the warehouse team to verify stock information and resolve discrepancies.

Maintain proper documentation of defective items and replacement products.

Data Entry and Reporting

Enter, verify, and update warranty and inventory data regularly.

Prepare daily and weekly reports related to stock movement, defective products, and pending warranty claims.

Check records for missing information, duplicate entries, or data errors.

Organise digital files and maintain proper documentation for easy access and reference.

Coordination and Follow-up

Coordinate with warehouse and accounts teams to ensure accurate records and documentation.

Follow up on pending warranty claims, replacement requests, and missing documents.

Communicate discrepancies or incomplete information to the concerned team.

Support daily administrative activities related to stock records and warranty management.

Skills and Qualifications

Basic computer knowledge and proficiency in MS Excel.

Good typing speed and accurate data entry skills.

Ability to maintain spreadsheets, records, and reports.

Strong attention to detail and organisational skills.

Good communication and coordination skills.

Ability to manage routine tasks and meet deadlines.

Willingness to learn warranty procedures and use the Bosch portal.

Freshers with good computer skills are welcome to apply.

Salary and Benefits

Fixed salary of ₹15,000 per month.

PF and ESI benefits as applicable.

Opportunity to gain practical experience in warranty management, inventory records, and the solar energy industry.

Opportunity to develop skills in Excel, documentation, data management, and warehouse coordination.

Who Can Apply?

Freshers with basic computer and Excel knowledge.

Candidates with experience in data entry, back-office operations, inventory management, stock handling, or documentation.

Candidates who are comfortable maintaining records and coordinating with different departments.

Job Details

Job Title

Warranty & Stock Data Executive

Department

Operations / Inventory and Warranty Management

Job Type

Full-time

Work Location

Sanganer, Jaipur, Rajasthan

Benefits

PF and ESI

How to Apply

Interested candidates can send their updated resumes to anjum@goforsys.com.

Candidates with good Excel skills, accuracy in data entry, and a willingness to learn are encouraged to apply.

Job Type

Full-time

Pay

₹15,000.00 - ₹20,000.00 per month

Benefits

Paid sick time

Paid time off

Language

English (Preferred)

Work Location

In person