Front Office Assistant

Key Roles & ResponsibilitiesA. Front Office & Administration Handle incoming telephone calls, customer enquiries, and visitors professionally. Maintain front office records, correspondence, and documentation. Ensure proper communication and coordination with internal departments. Maintain a professional and organised front office environment. B. Sales & Marketing Coordination – Primary Responsibility Coordinate with the Sales and Marketing team for customer enquiries, leads, and follow-ups. Maintain and update customer databases, sales leads, and enquiry records in MS Excel. Prepare daily, weekly, and monthly sales reports, MIS reports, and follow-up statements. Coordinate with sales personnel regarding customer meetings, appointments, quotations, and pending enquiries. Follow up with customers for quotations, order confirmations, and other sales-related requirements. Assist in preparing sales proposals, quotations, presentations, and marketing documents. Maintain records of customer interactions, sales activities, and marketing campaigns. Coordinate with the service and project teams for customer requirements and updates. C. MS Excel & Reporting Maintain sales trackers, customer databases, and enquiry registers using MS Excel. Prepare reports using formulas, filters, sorting, Pivot Tables, and other relevant Excel functions. Ensure accuracy and timely updating of sales and marketing data. Support management in preparing sales performance reports and business review presentations. candidates can directly contacty General manager-6364853962