Education Counselor/Sales/ Admin

Education Counsellor / Sales & Admin

Company

TCM Global Migration & Education Solutions

Location

Sector 17, Chandigarh, India

Employment Type

Full-Time

About the Role

TCM Global Migration & Education Solutions is looking for a motivated, results-driven and customer-focused Education Counsellor / Sales & Admin Assistant to join our Chandigarh team.

The ideal candidate will have excellent communication skills, a proactive approach to sales, strong organisational abilities and a commitment to delivering exceptional client service.

The role involves handling client enquiries, providing education counselling, coordinating migration-related enquiries, managing and converting leads into registrations, and supporting day-to-day administrative operations.

Key Responsibilities

Client Enquiries & Counselling

Handle enquiries through phone calls, WhatsApp, email, social media and walk-ins.

Understand clients' educational backgrounds, career aspirations and study or migration goals.

Conduct initial screening for student visas, employer-sponsored visas, skilled migration, visitor visas and other relevant visa categories and schedule consultations with authorised migration professionals for personalised visa and migration advice.

Explain service procedures, documentation requirements, checklists and application processes within the scope of the role.

Sales, Lead Management & Conversion

Manage incoming enquiries and identify prospective clients.

Generate leads through client referrals, outreach and assigned promotional activities.

Convert qualified enquiries into client registrations and achieve assigned monthly targets.

Conduct regular follow-ups with prospective and existing clients through calls, WhatsApp and email.

Maintain an organised sales pipeline and proactively follow up on pending registrations.

Build positive client relationships and ensure professional communication throughout the enquiry and registration process.

Administration & CRM Management

Maintain accurate and updated client records, lead status, follow-up schedules and registrations in the CRM.

Prepare daily, weekly and monthly reports covering enquiries, follow-ups, conversions and registrations.

Assist with documentation, data entry, appointment scheduling and general office administration.

Organise client information and ensure timely completion of assigned administrative tasks.

Follow company procedures relating to client confidentiality, data protection and record management.

Team Coordination & Client Support

Work collaboratively with TCM Global's teams in Australia, New Zealand and India.

Coordinate with offshore colleagues regarding client enquiries, appointments, admissions and application progress.

Communicate effectively across different teams, time zones and departments.

Support smooth handovers between education counsellors, migration professionals and administrative staff.

Skills & Requirements

Bachelor's degree or Diploma in Business, Marketing, Education or a related field.

Previous experience in overseas education counselling, student recruitment, sales, telecalling or client-facing administration preferred.

Knowledge of Australian and New Zealand education systems and student admissions will be an advantage.

Excellent verbal and written communication skills in English, Hindi and Punjabi.

Strong interpersonal, customer service and sales conversion skills.

Ability to work independently while collaborating effectively with international and offshore teams.

Good organisational skills, time management and attention to detail.

Proficiency in MS Office, CRM systems, Social Media and WhatsApp Business.

Self-motivated, reliable, adaptable and capable of working in a target-driven environment.

Why Join TCM Global?

Be part of an established Australia-based education and migration consultancy.

Work with experienced professionals across Australia, New Zealand and India.

Gain international exposure in education counselling and migration-related client services..

Benefit from professional training, a collaborative work environment and career development opportunities.

How to Apply

Interested candidates can submit their updated CV to TCM Global Migration & Education Solutions.

Email

education@tcmglobalmigration.com

Work Location

Sector 17, Chandigarh, India

Job Type

Full-Time, Office-Based

Pay

₹15,000.00 - ₹30,000.00 per month

Work Location

In person