Patient Care Executive

Job Description – Patient Care Executive (PCE)

Company

Atiya Healthcare Pvt. Ltd.

Locations

Jaipur & Patna

Experience

1–2 Years

Department

Clinic Operations / Patient Care

Job Summary

We are looking for a dedicated and customer-oriented Patient Care Executive (PCE) to manage patient interactions, provide excellent customer service, and ensure smooth coordination of clinic operations.

Key Responsibilities

Handle patient queries, walk-ins, and appointments.

Assist patients with registration and consultation processes.

Coordinate with doctors, therapists, and clinic staff.

Maintain patient records and daily follow-up reports.

Explain treatment packages and services to patients.

Follow up with patients for appointments and treatment continuity.

Ensure patient satisfaction and a positive clinic experience.

Support clinic sales and achieve assigned targets.

Handle patient feedback and resolve basic complaints.

Required Skills

Good communication and interpersonal skills.

Patient handling and customer relationship management.

Basic computer knowledge and MS Excel.

Good coordination and follow-up skills.

Sales and counselling skills.

Ability to work in a healthcare or clinic environment.

Eligibility Criteria

Minimum 1–2 years of experience in Patient Care, Front Office, Healthcare, Clinic Operations, or Customer Service.

Healthcare, hospital, Ayurveda, or clinic experience preferred.

Graduate preferred.

Immediate joiners preferred.

Interested candidates can share their updated resumes.

Contact - Hr Nancy at 9773743345

Pay

₹10,000.00 - ₹18,000.00 per month

Work Location

In person